Responsible Gaming
Gaming Should Be Entertainment
At LeoVegas Online Pokies NZ, we believe that gaming should only ever be a form of entertainment, not a way to earn money or solve financial problems. While online pokies can be fun and exciting, it's important to approach them with a responsible mindset and set clear boundaries for yourself.
Remember: the house always has an edge. Only gamble with money you can afford to lose, and never view gaming as an investment or income source.
Age Verification
Online gaming is strictly for players aged 18 years and over in New Zealand. If you are under the legal gambling age, please do not participate in online pokies or any form of gambling.
LeoVegas is committed to responsible gaming practices and verifies all player accounts to ensure compliance with New Zealand gaming laws.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more money to recover what you've lost
- Spending more time and money on gambling than intended
- Hiding your gambling activity from family, friends, or partners
- Gambling to escape stress, anxiety, depression, or other negative emotions
- Neglecting work, study, family, or social responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Lying about the amount of time or money spent on gambling
- Experiencing mood swings or irritability when unable to gamble
- Failed attempts to cut down or stop gambling
- Feeling anxious or restless when not gambling
If you recognise any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Limits
LeoVegas offers several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose within a specific time period
- Reality Checks: Enable reminders that notify you about the time and money spent during your gaming session
- Session Time Limits: Set a maximum duration for individual gaming sessions
- Self-Exclusion: Temporarily or permanently close your account if you feel your gambling is becoming a problem
These tools are available through your LeoVegas account settings. We encourage you to use them proactively to maintain healthy gaming habits.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted support services:
New Zealand
- Problem Gambling Foundation (PGF)
Free, confidential support for problem gamblers and their families
Phone: 0800 664 262 (free call)
Website: www.problemgambling.nz - Gambling Helpline
24/7 confidential counselling service
Phone: 0800 HELPME (0800 435 763)
Email: [email protected]
International Support Resources
- GamCare (United Kingdom)
www.gamcare.org.uk - GamStop (United Kingdom – National Self-Exclusion Scheme)
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (United States)
www.ncpgambling.org
Take Action Today
If you believe you have a problem with gambling, please reach out for help today. There is no shame in seeking support—problem gambling is a recognised condition, and professional help is available.
Contact the Problem Gambling Foundation (0800 664 262) or the Gambling Helpline (0800 435 763) to speak with a trained counsellor who can provide confidential assistance.
You don't have to face this alone. Help is just a phone call away.
This information is provided for harm minimisation purposes. LeoVegas is committed to responsible gaming and complies with all New Zealand gambling regulations. For more information about our responsible gaming policies, please contact our customer support team.